How we handle your data

Data We Collect

• Account details you provide (name, email) to create and manage your login.
• Payment details processed securely by our billing provider; card numbers are not stored by us.
• Usage and device data (e.g., IP, browser type, interactions) to maintain security and improve the product.

How We Use Data

• Provide and secure your account and access to the platform.
• Process payments and manage subscriptions.
• Improve reliability, performance, and the quality of model outputs.
• Communicate important product or billing updates.

Sharing & Third Parties

We share data only with providers needed to run the service (for example, billing, email, analytics, and infrastructure). These providers are bound by agreements that protect your data and restrict its use to providing their services to us.

Data Security

We use industry-standard security measures to protect your data. No system can be guaranteed 100% secure, but we monitor, patch, and improve defenses continuously.

Retention

We retain personal data only as long as necessary for the purposes described here, to comply with legal obligations, or to resolve disputes. You can request deletion of your account, subject to any retention required by law.

Your Choices

• Update account details in Settings.
• Request data deletion by contacting support.
• Manage cookie preferences as outlined in our Cookie Policy.
• Unsubscribe from marketing emails via the links provided.

Contact

Questions about privacy? Email support@netedge.ai.